Online: All information pertaining to your account with Pupsicles is online and must be up to date at all times. Access to your online account will be provided via email and covered in person during the initial Meet & Greet.
Text: Any SAME DAY service (additional $10), cancellation, or update to your account must be texted 720.979.9760.
Email: Scheduling@pupsiclesdogcare.com regarding any questions.
*If you prefer to Book By Phone an additional $10 fee will be added each time we update your account or schedule for you.*
Adventures: If you cancel your scheduled service before noon the previous day online you will not be charged. Cancellations made after noon on previous day: 50% and Same Day: 100% (must be texted).
Overnight Care/Pet Boarding: If you cancel your scheduled services at least 5 days before the start date online you will not be charged. Cancellations made less than 5 days: 50% and Same Day: 100% (must be texted).
Holidays: Require an additional day for Adventures and 5 additional days for Overnight Care/Pet Boarding when canceling services.